FAQ

What are the shipping times for your products?

The shipping time is 1 to 2 working days and the delivery time is 4 to 8 working days after ordering on the site. A confirmation email with your tracking number will be sent to you as soon as your package is shipped from our warehouse.

 

Do you provide product tracking information?

Yes, you will receive an email with your package's tracking number.

 

Some items from my order are missing, what is happening?

Our products may be shipped separately depending on your order for security reasons. You should have received an email tracking the different packages. Feel free to contact us if you have any questions.

 

If the size does not fit me, what should I do?

If the size of your item does not suit you, you can return your product to us and we will send you the right size. Contact our customer service to request a size exchange.